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Terms of Service

These Terms of Service govern your access to and use of R&B Travels services, including travel bookings, visa assistance, documentation support and related travel solutions.

Transparent Service Policies
Trusted Travel Assistance
Secure Booking Process
Customer Protection & Responsibilities

1. Introduction

By accessing or using R&B Travels services, you acknowledge that you have read, understood, and agree to comply with these Terms of Service. These terms constitute a legally binding agreement between you and R&B Travels regarding your travel bookings and consultancy.

2. Services Offered

  • Visa appointment booking
  • Travel documentation
  • Flight assistance
  • Hotel reservations
  • Tour packages
  • Study abroad support
  • Travel consultation
  • Airport transfer arrangements
  • Travel insurance assistance

3. User Responsibilities

Users must provide accurate personal information, submit valid travel documents, and follow all embassy and immigration requirements. It is your responsibility to comply with applicable laws and keep your account details secure at all times.

4. Booking & Payment

Payments may be required in advance. Prices are subject to change based on third-party providers. Booking confirmation depends on availability, and additional service charges may apply in specific processing cases.

5. Visa Disclaimer

Visa approval decisions are made solely by embassies or immigration authorities. R&B Travels does not guarantee visa approval. Processing times are estimates and may vary based on government policies.

6. Cancellation & Refund

Cancellation requests may attract administrative charges. Some specialized services are strictly non-refundable. Refund timelines depend on third-party provider policies and the current processing stage.

7. Limitation of Liability

R&B Travels is not responsible for delays caused by airlines, embassies, government policy changes, travel restrictions, or force majeure events. We are not liable for losses resulting from incorrect user information.

8. Third-Party Services

We collaborate with airlines, hotels, and tour operators who maintain separate terms. By using these services, you agree to abide by the specific conditions set forth by these third-party providers.

9. Intellectual Property

All website content, branding, and proprietary materials belong exclusively to R&B Travels. Unauthorized copying, reproduction, or distribution of these assets is strictly prohibited.

10. Privacy Reference

Your personal data and privacy are paramount. All user data handling and processing are governed by our comprehensive Privacy Policy, accessible on our website.

11. Updates to Terms

These terms may be modified periodically to reflect service changes. Continued use of our travel solutions implies acceptance of the most current version of our Terms of Service.

12. Governing Law

Our services and these terms are governed by and construed in accordance with the applicable laws and regulations of the jurisdiction in which R&B Travels operates.

13. Contact Information

Company: R&B Travels

Email: Info@myRnBTravels.com

Phone: +234 806 216 3748

Office: Nicon Plaza, Plot 242, Muhammadu Buhari Way, Central Area, Federal Capital Territory.

Frequently Asked Questions

How long does visa processing usually take?

Processing times vary significantly by country and visa type. Generally, it can range from 15 to 45 business days. R&B Travels provides estimates but cannot guarantee specific timelines.

What happens if my visa application is denied?

Embassy decisions are final. In case of denial, our team can help review the reasons and advise on a re-application strategy, though service fees for the initial process remain non-refundable.

Can I change my flight booking after payment?

Changes are subject to airline policies and availability. Most changes incur a processing fee from R&B Travels plus any fare difference or penalties charged by the airline.

Why Choose R&B Travels

We are committed to making your global journey effortless. With vetted local partners and a team of expert consultants, we bridge the gap between your travel dreams and reality.

10k+Visas Approved
50+Countries Served

Fair Pricing

Transparent costs with no hidden fees at any stage of your journey.

24/7 Support

Dedicated assistance from planning through your safe return home.

Secure Booking
Expert Assistance
Data Privacy
Service Guarantee